VIRTUAL CARE IN ALBERTA

Can an Online Doctor Refer You to a Specialist in Alberta?

A virtual appointment can be a starting point for discussing a specialist referral. The physician first needs to understand the concern and decide whether referral is clinically appropriate.

Virtual care is for non-emergency concerns. Call 911 for an emergency or call 811 for health advice in Alberta.

What the physician may review

The appointment may cover symptoms, duration, previous treatment, relevant medical history, medications, investigations, and the reason a specialist opinion may help. Existing reports or test results can be useful when available.

A referral is not automatic

A physician may recommend treatment, testing, monitoring, another type of appointment, or referral depending on the assessment. Some referral pathways require specific information or investigations before a specialist can triage the request.

What happens next

If referral is appropriate, the physician can explain what information is needed and what follow-up is expected. Specialist availability, eligibility, wait times, and acceptance are determined by the receiving service, not guaranteed by the virtual appointment.

Common questions

Can I choose the specialist?

Your physician can discuss available referral options, but acceptance and appointment availability depend on the specialist or referral pathway.

Can a referral be completed in one virtual visit?

Sometimes, but not always. More history, records, examination, testing, or follow-up may be needed.

Can I get a referral just because I request one?

A referral is considered based on clinical need and the information available to the physician. It is not guaranteed.

Discuss your concern with a physician

Book the existing Verra Health virtual appointment pathway. The physician will help determine the appropriate next step.

Book a Virtual Appointment